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Privacy Policy

Last updated: November 2025

1. Introduction

AXSO Technologies Inc. ("AXSO", "we", "our") is committed to protecting the privacy of users of our services. This privacy policy explains how we collect, use, and protect your personal information.

2. Information Collected

We collect the following types of information:

  • Account information : name, email address, phone number, payment information
  • Usage data : charging sessions, energy consumption, locations of stations used
  • Technical information : IP address, device type, browser, operating system

3. Use of Information

Your information is used to:

  • Provide and improve our charging services
  • Process payments and billing
  • Communicate with you about your account
  • Ensure the security of our platform
  • Comply with our legal obligations

4. Information Sharing

We do not sell your personal information. We may share your data with trusted third parties only in the following cases:

  • Partner charging network operators (for interoperability)
  • Payment service providers
  • Legal authorities when required by law

5. Data Security

We implement security measures in accordance with industry standards, including ISO 27001 certification and SOC2 compliance, to protect your information against unauthorized access.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw your consent
  • Export your data

7. Contact

For any questions regarding this policy or to exercise your rights, contact our data protection officer at: privacy@axso.ca